Page 12a Testimonials

I just wanted to thank you for the wonderful workmanship and excellent customer service you've provided.
We recently purchased a "mass market" slipcover, which was pilled beyond recognition within 6 weeks.
We returnedthat and purchased another "mass market" cover; this one was so thin that we could still see the sofa
upohlstery pattern right through it! Not sure where to look, I started searching online, where I found your company (through google). I sent so many emails asking questions, and each one was answered almost immediately. I finally ordered the Colorado pattern, and received it sooner than expected. I put it right on an everyone loved it. After just a day on the sofa,
my 2-year-old son spilled grape juice on it. After a trip through the wash on the gentle cycle, it was good as new.
Less than 2 weeks later, he smeared melted chocolate chips into it. Again, it washed out and still looks great.
If this cover can survive in my house and still look terriffic, it can survive anywhere! Thanks!
Kelly Wisneski, Pequannock, NJ

I just ADORE the slipcover we ordered and received from your company! I LOVE IT! Thank you for the prompt service, too: we received it only one week after ordering.
Yours sincerely,
Teresa Schink, Cascade, ID
(When we asked the customer her permission to publish her e-mail, we received the following response)
No problem! Publish away! I hope people order the great product from you that WE did. By the way, your price was $34 LESS than LL Bean’s, and your shipping/handling price was lower, too----plus I liked your slipcover design better; with the piping, the sofa and cover look really tailored. It is a great product at a terrific low price, sent promptly: what’s not to like?!
Teresa Schink, Cascade, ID

I received my order today, Wednesday and I only ordered on Saturday !! Wow, that's fantastic, I was hoping to have it in time for Easter and I do. It looks wonderful, really makes such a difference in the room, the fabric is so soft. Thanks so much for such prompt service.
Naomi Balint, Glassport, PA

I just received my violet sofa slipcover and it is wonderful. It fits just perfect and looks the best of any slipcover I've ever purchased. I'm glad you sell online or I would never have known about your company. Thanks again
Madeline Koenen, Oak Creek, WI

My order arrived and it is wonderful. Thank you for your prompt attention. It was a pleasure doing business with you.
Marilyn Minor, Silver Spring, MD

Thank you for sending my slipcover. I received it yesterday and it looks awesome. I'm very impressed with your web site, ordering system, prompt shipping and quality items! Keep up the good work!
Ashleigh Dockery, Clifton, VA

I just received my California slipcover and I wanted to let you know that I love it. The fabric is nice and heavy and it drapes beautifully. I think your products are a great value. I'm going to return the one I bought from Surefit.com - the fabric was so thin, you could see the sofa beneath it. Keep up the good work!
Maria Eriksson, West Milford, NJ

I just wanted to tell you how happy we are with our Vintage Claret Loveseat slipcover. We've bought (and returned) slipcovers from bigger companies - one goes by the initials Lands' End, for example- for a whole lot more money and found the fit and fabric to be inferior. The Contourelle slipcover is great in the fit and appearance departments.
Your website worked really well and it was very helpful to have a large fabric swatch pictured to see what to expect. We wish, though, that there could have been a photo of a couch in the Claret color cover just to help a little more in making our decision. It was also very helpful to watch the installation video as well. And finally, no charge for shipping was a big bonus.
Thanks so much. We'll be back.
Steve Davis and Nina Hope, Philadelphia, PA

Covers received and look great. Thanks for the excellent service.
Barbara Pellew-Harvey, Gualala, CA

I returned the slipcover today. I returned it via U.S. Postal Service, Parcel Post. The cost was $5.31. When I returned home, the package with the other slipcover was here. Thank you so much for your prompt service. I will definitely recommend your company to friends. It has been a pleasure doing business with you.
Christy Dobrucky, Powhatan, VA (Just a note to explain that we made a mistake shipping the wrong article. Of course, we refunded the customer for shipping back the item sent in error)

Thank you for the return confirmation. I appreciate your professionalism. It has been a pleasure doing business with you. I just regret that the slipcover did not meet my needs. I shall certainly recommend your company to anyone interested in slipcovers.
Lynn Ehrlich, Greeley, CO (In this is a case our slipcover didn't fit and, as we always do, we honored our guarantee)

I just wanted to let you know that we got our slipcover and it is beautiful. What a fabulous product! I will definitely be back to this site. Thank you for such prompt service!
Mandi Davis, Morrisville, NC

We received our slipcover today and are very pleased with its quality and appearance. Unfortunately, it does not fit! We would like to exchange it for the larger size, asap (we really wanted to have it for the holiday weekend!!) It is already back in the bag and box in which it came; it is not "used". Please advise as to the best way to return it to you for exchange.
Kathy Yonda, Ann Arbor, MI

Thank you so very much for the new pillows. I received them today. It is very nice to purchase merchandise from someone who stands behind their product.
Linda Mitchell, Atlanta, GA

I thought I would never find the right slipcover and then I happened upon your website. I have mocha walls in my living room and all I could find were taupes and browns with a "too yellow" undertone. I saw your Pebble Beach slipcover and thought I would give it a try. It arrived today and it is absolutely perfect. The photo doesn't do the pattern and fabric justice. Thank you so much for a wonderful product, and for offering slipcovers that are different, and more beautiful, than any others that I've seen.
Kathy Gates, Burbank, CA (After we asked Kathy to publish here her email, she answered with the following email: "I would be happy to let others know how wonderful I think your product is. Please accept this as my permission to add my note to your testimonials.").

Thank you SO much! The slipcover fits perfectly and looks BEAUTIFUL! It arrived right on time, just as you said. Thanks again. I’ll make sure to recommend you to everyone.
Barbara Acosta, Miami, FL

Thanks and for what it's worth, you guys have the best-looking non-customized slipcovers out there in cyberland.
Albert Demery, San Francisco, CA

Well! I cannot believe it. My order is here already! Wow, I never expected it to get here so fast. (I placed it only 2 days ago). Your company has provided everything it claimed it would. What a beautiful slipcover. Sooooooo pretty. I am really pleased. I shopped for a very long time to find the slipcover I wanted. I went to several stores and everything they had was so plain and boring. This print (Fiji) came over the internet a little brighter than it really is and I wasn't sure that I would like it. But the slightly muted effect of the pattern is perfect. The directions that came with the product made a first timer's attempt at putting it on the sofa easy.
It looks grand and I will definetly be ordering from you again.
Thanks so much.
D. Bruno, Englewood, NJ

I would like to take this moment to let you know that our order arrived Wed. and before my wife came home from work I put the slipcover on our sofa, and we are more than pleased by the results it made to the room. The fit, color and look is just wonderful. Again thank you for such a beautiful idea.
Harris Feinstein, Warwick, RI

Thank you for your help! I have never had anyone be so helpful or prompt online. It's appreciated. I look forward to receiving the swatch and hopefully ordering a slipcover!
Melissa King, Pittsburgh, PA

The slipcover arrived today and it is exactly what we wanted. The match against the current color / pattern works great. Thanks for your help.
Heidi Day, Minato-Ku, Tokyo, Japan

Today, Jan. 7th, I received my slipcover from UPS. I LOVE it!!!!!!! The fabric is greater than I expected and so is the color. Thank you for your help with my order. Thanks again and may God Bless you and yours.
Julia Meadows, Houston, TX

You are indeed fabulous people, and I am just as impressed with Contourelle's product as their personalized, quality service! My Newport slipcover just arrived, and it's already looking great on my library sofa. The material and craftsmanship are excellent. In short, you have made me a very happy customer indeed. Thanks once again for your efficient and customer-friendly service. I recognize the value of your merchandise and will be the first one to recommend you to others who may be shopping for slipcovers in the future.
Hopefully, you are staying warm in Canada while we are already sweating in Texas. It was good speaking to you over the phone last week. Be well.
With sincere appreciation,
Loran Boenig Tanel, College Station, TX

Thank you very much for your note and phone call...such considerate follow-up service is all too rare these days, and much appreciated. Kudos to you and your staff, and thanks for your efforts to get me the swatches I requested.
Robert Lyon, New York, NY

We really love the Gold Damask Loveseat covers. They were nicer then we thought they would be. They are everything the ad read and more. We are so pleased with your company and your product.
Melanie Sumner, Dallas, GA

By the way, we are building a garden room and I want to recover my couch and loveseat for this particular room. I searched the internet for about 2.5 weeks looking for slipcovers. Absolutely nothing appealed to me, and I was amazed at the limited options available. Everyone carried the same things. I finally decided to make them. Ordered the pattern, searched and searched for fabric, but couldn't quite make up my mind where I wanted to go. Just for kicks, on Saturday, I decided to search for ready-made again. after viewing 50 pages of sites, I finally came across yours. it was "BOOM." I saw your Fiji pattern and all the lights went on. Everything I want to do with this room came together in my mind in an instant. I'm so very excited. Thank you for not just carrying run of the mill patterns.
Rita S. Wittwer, Hill Point, WI

I just received the slipcover I ordered and wanted to let you know how happy I am. The quality of the fabric and construction are much better than any other slipcovers I've seen. Also, you got the cover to me faster than I could have hoped for. You now have a loyal customer.
Carol Wettersten, Tampa, FL

Wow! What a beautiful slipcover. It blends perfectly with my Burlington Conner bedspread! I couldn't find anything else that was suitable for my contemporary home within 50 miles...Thanks for making this product available. (Park Avenue Bright Black Chair). Not only was your customer service fantastic but the slipcover arrived within 2 days of your shipping it. If you start getting inundated with orders from Georgia you will know I have been running my mouth!
One very satisfied customer,
Melinda Allen, Gainesville, GA

We are very pleased about the slipcovers and have been telling our friends about your company.
Much aloha.
Josephine Lau, Honolulu, HI
P.S. we are still looking for more slipcovers, kindly advise when you folks have new products if possible, thanks.